Northern Tasmanian mothers have been well supported and “amazed” by the range of services offered by St.LukesHealth’s Post Natal Service.
The Post Natal Service will celebrate its first birthday today at the Mantra Charles Hotel with a high tea for families who have used the service.
St.LukesHealth entered the private post-natal market last year after Calvary Healthcare closed its St Vincent’s post-natal unit in December 2016. As a result of the closure, expectant mothers in Northern Tasmania were left with no other option than to be a private patient in the Launceston General Hospital.
In the first 12 months of the St.LukesHealth service, 102 mums and 104 babies have used the luxury hotel-based and home-based program.
Midwives and lactation consultants made 306 visits to families, with many mothers also receiving follow-up phone calls in the weeks after they went home.
St.LukesHealth chairman Chris Dockray said he was pleased to offer members a personalised service where families can receive support to help them bond with their newborn and address any health or feeding concerns.
“This service helps alleviate some of the stress that families may have when they have a child,” he said.
“We are pleased to work in partnership with the Mantra Charles Hotel, as well as with many other providers to offer this service.”
First-time mum Jessica Panoff was left highly impressed with the St.LukesHealth Post Natal Service.
“For a first-time mum, it was a really great experience. You have the opportunity to have quality time to bond with your baby and the peace of mind that the Launceston General Hospital is only across the road,” Ms Panoff said.
“The transition to the Mantra was great and the staff were lovely.”
St.LukesHealth is a Tasmanian not-for-profit health fund that has been delivering private health insurance since 1952.
St.LukesHealth has six customer care centres around the state and employs 136 Tasmanians.
In the last financial year, St.LukesHealth returned 92 per cent of all premiums paid in benefits back to members compared to just 84 per cent from the big for-profit funds.